At their core, an influencer creates an empowering human connection.

Whether it's countries or companies, it's about putting the best person in the job who can unite people and create value.

For any CEO that is skeptical at all: you have to create a social enterprise today!

I have learned to listen and to hone my instincts to be perceptive and be receptive to change, to constantly live in ambiguity.

Great design alone isn't going to yield the results investors are expecting.

An influencer, to me, is someone who shares their journey -- the ups and downs -- and their approach to their craft or the spark that ignites a new interest allowing people to do more and go further.

The luxury customer is increasingly global and increasingly mobile. Their brand journey is not linear. They might browse online and purchase in store, or vice versa.

I don't believe that if you are going to build a long-term, sustainable brand that you can chop up every component part and expect everyone to have a perfect PandL.

Burberry was about building a relationship. But it was always about selling an amazing product that you would have forever. Apple is just a deeper relationship with a much broader constituency. Because it's everybody.

I hadn't grown up always aspiring to be a CEO.

I was raised in a small town in Indiana and educated at Ball State University.

I have always admired the innovation and impact Apple products and services have on people's lives and hope in some small way I can help contribute to the company's continued success and leadership in changing the world.

When I became the CEO of Burberry in July 2006, luxury was one of the fastest-growing sectors in the world.

Technology has given us access to the world and its sea of content, allowing us to never speak to another person if we don't want to.

To any CEO who's skeptical at all, you have to create a social enterprise today; you have to be totally connected with everyone who touches your brand.

Unless I can come in in the morning and smile, walk in the lobby and say, 'Good morning!' -- if I am stressed -- I am not going to do a good job. Everybody is watching us. They are feeding off of our energy.

You have to create a consistent brand experience however and wherever a customer touches your brand, online or offline. The lines are forever blurred.

I've never gone to the Oscars because I can't afford another week away. It is not more important than my husband. It is not more important than my kids.

I think when you're empathetic, you're putting yourself in somebody else's shoes, right? It's not about you.

The thing is, I don't want to be sold to when I walk into a store. I want to be welcomed.