Resilience is not what happens to you. It's how you react to, respond to, and recover from what happens to you.

There is no prize in sales for second place. It's win or nothing. The masters know this and strive for -- they fight for -- that winning edge.

It's your thoughts behind the words you speak that create your attitude.

If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.

When you love life, life will love you back.

The only way to achieve your desires and dreams is to ACT ON THEM. The greater you trust in yourself, your beliefs, and your thoughts, the more action you will take.

All things being equal, people want to do business with their friends.

Ask for the sale when the mood is right. The worst possible place is in the prospects' office. Best place is a business breakfast, lunch or dinner. Next best is your office. Next best is a trade show. Ask early, and ask often.

Value-first is a perception. If your customer does not perceive it as value, then it's not very valuable.

I don't want features, I want value. I don't want benefits, I want value.

There's no lotion or potion that will make sales faster and easier for you unless your potion is hard work.

Friendly makes sales -- and friendly generates repeat business.

Make everyday as productive as the day before you go on vacation.

Good things come to those who have patience and take consistent, persistent actions toward what they want.

In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.

Memorable customer service can only take place in a human-to-human situation.

Change is not a four letter word...but often your reaction to it is!

Before you can get what you want, you have to know what you want,and make a game plan to get it.

When you hear bosses talk about their best salespeople, they often refer to them as rock stars. It's the highest praise your boss can give someone on your team.

Positive mental attitude is determined by you. Not others.