I feel triumphant when our moms can use Airbnb without their technically inclined kids.

What I've realized is that the joy of meeting and greeting people from all around the world is universal.

The hotel industry is a very modern invention -- it only really started to become branded in the 1950s.

Ultimately, the power of the Airbnb platform is that it motivates guests to blend into communities, belong anywhere, and live like locals.

We built a basic website, and Air Bed and Breakfast was born. Three lucky guests got to stay on a $20 airbed on the hardwood floor. But they loved it. And so did we. We took them on adventures around the city.

At Airbnb, we're trying to build a culture that supports details, celebrates them, and gives our teams creative license to pursue them.

I often stay in Tokyo's Daikanyama neighbourhood. You can go for a peaceful morning run along the Meguro river, and it is particularly incredible during cherry blossom season.

Of course Airbnb made mistakes the first year! Some came from our own preconceptions. When we started, we designed our interface for ourselves, Internet-savvy twentysomethings. We never considered the role of good eyesight in our interface -- font size, vernacular; it all matters.

Dog-fooding is using your own products so that you understand from inside out what it is you're providing the customers. It's another way to gain insights and to gain intelligence. You use it yourself; you eat your own dog food. Every time we do that, we discover something that we can improve.

In the post-war United States, you had this race to the suburbs. Cities shrank, the suburbs got bigger -- and the notion of community changed drastically. You went from all being very close together to all being spaced apart and slightly suspicious of one another.

Staying at Airbnb listings gives me the opportunity to truly understand and experience the local culture of the countries I visit.

There's this misconception globally that the platform is about property groups and big property owners renting out entire buildings full-time.

Airbnb is about the nexus of the online and offline to create the perfect customer experience.

You must have the ability to recognize good design and good user experience. These are core things at Airbnb. It doesn't matter which department you're in.

Given Miami's unique role in Airbnb's roots, I'm particularly proud of how South Floridians have embraced home sharing as an opportunity to earn supplemental income and catalyze economic development in their communities.

Airbnb is about travel.

What people demand is what the policies serve.

People assume that the smarter your home, the better your life, but in reality, technology so often gets in the way of leading a good life.

As our company has grown, how we configure and design our offices has been a crucial part of how we foster connection and collaboration throughout our teams.

Airbnb has grown thanks to our hosts creating memorable experiences and inspiring their guests to be hosts in their hometowns.