Promotion should not be more important than accomplishment, or avoiding instability more important than taking the right risk.
Important decisions are risky. They should be controversial. Acclamation means that nobody has done the homework.
Strategic management is not a box of tricks or a bundle of techniques. It is analytical thinking and commitment of resources to action. But quantification alone is not planning. Some of the most important issues in strategic management cannot be quantified at all.
The most important work of the executive is to identify the changes that have already happened. The important thing ... is to exploit the changes that have already occurred and to use them as opportunities.
The strength of the computer lies in its being a logic machine. It does precisely what it is programed to do. This makes it fast and precise. It also makes it a total moron; for logic is essentially stupid.
Economists talk about profit motive, but nothing motivates modern man more than a chance to avoid taxes!
The dilemma of modern society: the conflict between the need for capital formation at a high rate and the popular condemnation of interest and dividends as unearned income and capitalist, if not as sinful and wicked.
I find more and more executives less and less well informed about the outside world, if only because they believe that the data on the computer printouts are ipso facto information.
The relevant question is not simply what shall we do tomorrow, but rather what shall we do today in order to get ready for tomorrow.
When the business grows, the person who founded it is incredibly busy. Rapid growth puts an enormous strain on a business. You outgrow your production facilities. You outgrow your management capabilities.
There is one qualification the manager cannot acquire but must bring to the task. It is not genius; it is character.
The Pertinent Question is NOT how to do things right -- but how to find the right things to do, and to concentrate resources and efforts on them.
Teaching 23-year-olds in an MBA programme strikes me as largely a waste of time. They lack the background of experience. You can teach them skills -- accounting and what have you -- but you can't teach them management.
Ideas are cheap and abundant; what is of value is the effective placement of those ideas into situations that develop into action.
Political freedom is neither easy nor automatic, neither pleasant nor secure. It is the responsibility of the individual for the decisions of society as if they were his own decisions-as
in moral truth and accountability they are.
Progress is obtained only by exploiting opportunities, not by solving problems. When you solve problems, all you do is guarantee a return to normalcy.
The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.
A manager's task is to make the strengths of people effective and their weakness irrelevant -- and that applies fully as much to the manager's boss as it applies to the manager's subordinates.
That people even in well paid jobs choose ever earlier retirement is a severe indictment of our organizations -- not just business, but government service, the universities. These people don't find their jobs interesting.
The area in which the executive first encounters the challenge of strength is in staffing. The effective executive fills positions and promotes on the basis of what a man can do. He does not make staffing decisions to minimize weaknesses but to maximize strength.
In a rural society communities are given for the individual. Community is a fact, whether family or religion, social class or caste.
The individual needs the return to spiritual values, for he can survive in the present human situation only by reaffirming that man is not just a biological and psychological being but also a spiritual being, that is creature, and existing for the purposes of his Creator and subject to Him.
Fascism is the result of the collapse of Europe's spiritual and social order... catastrophes broke through the everyday routine which makes men accept existing forms, institutions and tenets as unalterable natural laws. They suddenly exposed the vacuum behind the facade of society.
The successful person places more attention on doing the right thing rather than doing things right.
The young knowledge worker whose job is too small to challenge and test his abilities either leaves or declines rapidly into premature middle age, soured, cynical, unproductive.
The Welfare State, which began in Imperial Germany for the truly indigent and disabled, has now become everybody's entitlement and an increasing burden on those who produce.
Salvation by society failed the most where it promised the most, in the communist countries. But it also failed in the West. Practically no government program enacted since the 1950s in the Western world -- or in the communist countries -- has been successful.
Everybody has accepted by now that change is unavoidable. But that still implies that change is like death and taxes -- it should be postponed as long as possible and no change would be vastly preferable. But in a period of upheaval, such as the one we are living in, change is the norm.
The world economy is not yet a community -- not even an economic community...Yet the existence of the global shopping center is a fact that cannot be undone. The vision of an economy for all will not be forgotten again.
I have no interest in celebrities. If all the superrich disappeared, the world economy would not even notice. The superrich are irrelevant to the economy.
Knowledge has become the key resource of the world economy.
Knowledge has become the key economic resource and the dominant-and perhaps even the only-source of competitive advantage.
As soon as you move one step up from the bottom, your effectiveness depends on your ability to reach others through the spoken and written word.
A manager sets objectives -- A manager organizes -- A manager motivates and communicates -- A manager, by establishing yardsticks, measures -- A manager develops people.
In the next economic downturn there will be an outbreak of bitterness and contempt for the supercorporate chieftains who pay themselves millions. In every major economic downturn in US history the villains have been the heroes during the preceding boom.
An organization which just perpetuates today's level of vision, excellence, and accomplishment has lost the capacity to adapt.
Objectives are not fate; they are direction. They are not commands; they are commitments. They do not determine the future; they are a means to mobilize resources and energies of the business for the making of the future.
Innovation is the specific tool of entrepreneurs, the means by which they exploit change as an opportunity for a different business or a different service.
Innovation is the specific tool of entrepreneurs, the means by which they exploit change as an opportunity for a different business or a different service. It is capable of being presented as a discipline, capable of being learned, capable of being practiced. Entrepreneurs need to search purposefully for the sources of innovation, the changes and their symptoms that indicate opportunities for successful innovation. And they need to know and to apply the principles of successful innovation.
Since we live in an age of innovation, a practical education must prepare a man for work that does not yet exist and cannot yet be clearly defined.
The enterprise that does not innovate ages and declines. And in a period of rapid change such as the present, the decline will be fast.
Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
If you're not living life on the edge, you're taking up too much space.
The best way to predict the future is to create it.
What we need is an entrepreneurial society in which innovation and entrepreneurship are normal, steady and continuous.
It does not matter whether the worker wants responsibility or not, ...The enterprise must demand it of him.
Innovation is the specific instrument of entrepreneurship...the act that endows resources with a new capacity to create wealth.
The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.
For the social ecologist language is not communication. It is not just message. It is substance. It is the cement that holds humanity together. It creates community and communication. ...Social ecologists need not be great writers; but they have to be respectful writers, caring writers.
Time is totally perishable and cannot be stored. Yesterday's time is gone forever, and will never come back. Time is always in short supply. There is no substitute for time. Everything requires time.
People in any organization are always attached to the obsolete -- the things that should have worked but did not, the things that once were productive and no longer are.
There is nothing so useless as doing efficiently that which should not be done.
There is nothing so useless as doing efficiently that which should not be done at all.
Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake.
Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.
Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.
Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the 'naturals', the ones who somehow know how to teach.