As people's access to the internet grows we're seeing the sharing economy boom -- I think our obsession with ownership is at a tipping point and the sharing economy is part of the antidote for that.
I felt uneasy about making the rapid decisions I have always made, and wondered whether every decision should be formally ratified and minuted at a board meeting.
Free publicity and word of mouth is probably the best and cheapest form of advertising. Learn to use it to your advantage.
Perhaps my early problems with dyslexia made me more intuitive: when someone sends me a written proposal, rather than dwelling on detailed facts and figures I find that my imagination grasps and expands on what I read.
The truth is this: the Earth cannot provide enough food and fresh water for 10 billion people, never mind homes, never mind roads, hospitals and schools.
We had an electrical fault about 500 miles into the trip and lost more than half our fuel. We had a fire on the roof. And missed Los Angeles by 3,500 miles at the end of the trip and ending up in the arctic in a snowstorm.
I don't buy a lot of things. I like to create things. I've been lucky enough to be able to build my beautiful island in the Caribbean. I certainly haven't regretted that.
I'm not sure how I'd survive without English Breakfast tea. Even in the Caribbean, I must drink 20 cups a day.
I was dyslexic, I had no understanding of schoolwork whatsoever. I certainly would have failed IQ tests. And it was one of the reasons I left school when I was 15 years old. And if I -- if I'm not interested in something, I don't grasp it.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them -- preferably in unexpected and helpful ways.
As a leader of people, you have to be a great listener, a great motivator, be very good at praising and bringing out the best in people.
LEARN FROM FAILURE. If you are an entrepreneur and your first venture wasn't a success, welcome to the club.
Your employees are your company's real competitive advantage. They're the ones making the magic happen-so long as their needs are being met.
I think I've learned that if you have a house, you end up living in the kitchen, so if you have one big kitchen and then enough bedrooms for your family, that's about all you need for a home.
We've got an engaging, edgy, vibrant, fun product, ... It may or may not work, but we're going to give it our best shot.
Can you afford to ignore China? It's like saying you can afford to ignore the internet. I don't think so.
I just kind of dive in if I think I can create something that will make a difference and then try to get the numbers to stack up after the event. So most of the things I've done I would not have done if I'd have asked the accountants to look at them before.
If a chairman of a company visits Seattle, that chairman should take all the staff out in the evening and have a few drinks together, talk together and party together and not be embarrassed about the staff seeing the weaker side of you.
As men, we all have something to give. We all have the power to do our own part to stop the global pandemic of violence against women and girls. It is holding us all back.
It is only by being bold that you get anywhere. If you are a risk-taker, then the art is to protect the downside.
Our generation has inherited an incredibly beautiful world from our parents and they from their parents. It is in our hands whether our children and their children inherit the same world. We must not be the generation responsible for irreversibly damaging the environment.
Good brands reflect the histories of the time and the group of people that made them. They can not be copied. They can not be recycled.
To be successful, you have to be out there, you have to hit the ground running.
To be successful, you have to be out there, you have to hit the ground running, and if you have a good team around you and more than a fair share of luck, you might make something happen. But you certainly can't guarantee it just by following someone else's formula.
I can honestly say that I have never gone into any business purely to make money. If that is the sole motive then I believe you are better off not doing it. A business has to be involving, it has to be fun, and it has to exercise your creative instincts.
I've been lucky to have survived balloon trips, boating trips, you know, a lot of rather foolish things in my life, so I was definitely born under a lucky star.
Screw it, let's do it.
Screw it, let’s do it -- Just get on with it and do it.
Especially when you're at a high level in an organization, criticism can be devastating to an employee. I prefer to praise employees for what they're doing right, and it tends to lead to them doing more of the same. Not always, but it's the way I choose to bet.
People from all over the world come to London wanting to make their own mark on it, and they add to the energy and vitality of the capital. It's got a bit busier since the '60s, but the more the merrier!
I always love going on a safari drive whenever I visit Ulusaba Private Game Reserve in South Africa. I've been fortunate to see so many incredible animals over the years, and each time, it's completely different. Following Ulusaba's pack of wild dogs is my highlight.
I love Africa, and Ulusaba, our home in South Africa, is pretty special. It's on a rocky hill overlooking the bush, and from your room, you can see lions stalking zebras by the waterhole.
As a teenager, I went to Bali a lot, but it's a long, long way from England. Which is why, when we bought Necker Island, we made it like a mini Bali.
My favorite mode of transport is hot-air ballooning. It's so graceful to be blown by the wind, to go where the wind takes you.
Every successful businessman will have experienced set-backs and failures -- they're lying if they say they haven't. Virgin has had some tremendously successful businesses and some that have not quite worked out. Virgin Cola springs to mind -- the product wasn't distinct enough from Coca-Cola.
Space has always fascinated me. As a young boy looking up at the stars, I found it impossible to resist thinking what was out there and if I ever would experience space first-hand.
The signing of the Sex Pistols was a turning point for Virgin. It put the company on the map and, over the years, attracted bands such as Genesis, the Rolling Stones, Lenny Kravitz, and Janet Jackson. It also attracted Culture Club, who were ground-breaking.
I think, because I started Virgin when I was a teenager, it has become a part of me, like my family, and I am motivated by ambition for it, almost as if it were a child.
It's rare for a startup to make money immediately, so you need to make sure that you have enough saved or that you have another income stream that can support you.
With Virgin, I've just loved creating things. And as a private company, I can get away with moving Virgin from records to airlines to train companies to space companies to whatever, without ever having to worry about analysts knocking the value of my stock.
I've never gone into business to make money. Every Virgin product and service has been made into a reality to make a positive difference in people's lives. And by focusing on the happiness of our customers, we have been able to build a successful group of companies.
As an entrepreneur, I have been known for taking risks throughout my career, but leaving the European Union is not one of the risks I would want the U.K. to take -- not as an investor, not as a father, and not as a grandfather. I am deeply concerned about the impact of leaving.
We are going to transform Britain's rail system from the worst in the world to the best. If you can do a few things like that, when the body gives out, you can say you've lived a good life.
There is no way I would ask others to go on a Virgin Galactic flight if I didn't feel it was safe enough for myself.
We're one of the only animals in the world that don't really think of ourselves as animals, but we are animals, and we must respect our fellow animals.
As more airlines consolidated and grew larger and more focused on the bottom line, flying in the U.S. became an awful experience. Despite moves to block our airline from flying, Virgin America began service in August 2007 -- with the goal of making flying good again.
I think it's quite great to set yourself a big challenge, and then you've got another reason for keeping fit.
I'm a lad of the '60s. I started a magazine to try and end the Vietnam war, but it was a number of years before I had the profile, the financial resources and the time to do more.
The funny thing is people won't let me pay for things. I'll be in a restaurant and the manager will say, 'Oh no, it's on the house.'
Nobody's ever called me Sir Richard. Occasionally in America, I hear people saying Sir Richard and think there's some Shakespearean play taking place. But nowhere else anyway.
Fortunately we're not a public company -- we're a private group of companies, and I can do what I want.
Well, we know that people in Australia love the idea of both Impulse and Virgin Blue getting up and adding a bit of competition, and it's fun to be able to deliver it.
We believe that within five years, 96 percent of British consumers will have access to the Internet, whether it be through a personal computer, a set-top box or a mobile phone.
You never know with these things when you're trying something new what can happen. This is all experimental.
I never get the accountants in before I start up a business. It's done on gut feeling, especially if I can see that they are taking the mickey out of the consumer.
We have teams of people working on electric cars. So you never know -- you may find Virgin competing with the Tesla in the car business as we do in the space business.
My father Ted fought in North Africa, Italy, and Germany during World War II. My grandfather survived the horrors of the trenches in World War I. I truly believe that one of the E.U.'s greatest achievements is that it has kept its members out of conflict in Europe.
There's nothing like the endorphins from being fit, and the incredible endorphin rush that goes with that.
There's nothing like the endorphins from being fit, and the incredible endorphin rush that goes with that. It beats drugs, drink, and almost anything else I know.
And you know, I've had great fun turning quite a lot of different industries on their head and making sure those industries will never be the same again, because Virgin went in and took them on.
There's an inherent danger in letting people think that they have perfected something. When they believe they've 'nailed it,' most people tend to sit back and rest on their laurels while countless others will be labouring furiously to better their work!
As a father and now a grandfather to three wonderful grandchildren, I know how magical the first year of a child's life is but also how much hard work it takes. Being able to spend as much time as possible with your loved ones is absolutely vital, especially early on.
The jet stream is a very strong force and pushing a balloon into it is like pushing up against a brick wall, but once we got into it, we found that, remarkably, the balloon went whatever speed the wind went.
Ridiculous yachts and private planes and big limousines won't make people enjoy life more, and it sends out terrible messages to the people who work for them. It would be so much better if that money was spent in Africa -- and it's about getting a balance.
A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.
Being a good listener is absolutely critical to being a good leader; you have to listen to the people who are on the front line.
Can you imagine what a different world we will live in when businesses do what's right for the communities and the environment in everything they do?
We're introducing separate rooms with double beds in all of our planes so people can actually go with their partner and have a proper night's sleep.
Treat failure as a lesson on how not to approach achieving a goal, and then use that learning to improve your chances of success when you try again. Failure is only the end if you decide to stop.
From a young age, I learned to focus on the things I was good at and delegate to others what I was not good at. That's how Virgin is run. Fantastic people throughout the Virgin Group run our businesses, allowing me to think creatively and strategically.
I've been very passionate about renewable energy for many years, particularly solar energy and its capacity to bring abundant clean, sustainable energy to millions around the globe.
An important priority for me is a business must get their own house in order. Be or become an agent of positive change in your own enterprise and adopt responsible practices to eliminate the risks that often lie at the root of inequality and poverty.
From my very first day as an entrepreneur, I've felt the only mission worth pursuing in business is to make people's lives better.
Had I pursued my education long enough to learn all the conventional dos and don'ts of starting a business, I often wonder how different my life and career might have been.
Back when I was in school, few people understood dyslexia and what to do for it. My teachers thought I was lazy and not very clever, and I got bored easily... thinking of all the things I could do once I left school. I couldn't always follow what was going on.
Fun is one of the most important -- and underrated -- ingredients in any successful venture. If you're not having fun, then it's probably time to call it quits and try something else.
A passionate belief in your business and personal objectives can make all the difference between success and failure. If you aren't proud of what you're doing, why should anybody else be?
Too many people measure how successful they are by how much money they make or the people that they associate with. In my opinion, true success should be measured by how happy you are.
There's no point in starting a business unless you're going to make a dramatic difference to other people's lives. So if you've got an idea that's gonna make a big difference to other people's lives, then just get on and do it.
Through the right people focusing on the right things, we can, in time, get on top of a lot if not most of the problems of this world. And that's what a number of us are trying to do.
My interest in life comes from setting myself huge, apparently unachievable challenges and trying to rise above them.
When Brexiters told the public that people were exaggerating, that there would be a financial meltdown, I think it's been proven that they were not exaggerating.
I love travelling full stop -- so while I've had some harrowing instances, I never look at them negatively. Memories are made when you're travelling -- not when you're chained to your desk.
It's a common misconception that money is every entrepreneur's metric for success. It's not, and nor should it be.
My philosophy is that if I have any money I invest it in new ventures and not have it sitting around.
My general attitude to life is to enjoy every minute of every day. I never do anything with a feeling of, 'Oh God, I've got to do this today.'
When I was four, my mother insisted I get out of the car and find my own way home. Although I got lost, I did find my way home. It taught me the value of independence at an early age.
I don't think so, in that Virgin is already a global brand. Brands like Amazon have had to spend hundreds of millions of pounds you know, building their brands, whereas Virgin is already well-known around the world.
By putting the employee first, the customer effectively comes first by default, and in the end, the shareholder comes first by default as well.