The primary ingredient for progress is optimism. The unwavering belief that something can be better drives the human race forward.
Working hard for something we don't care about is called stress: Working hard for something we love is called passion.
A boss wants to pay for results, an employee wants recognition for effort. If a boss recognizes effort, they will get even better results.
What is a work-life imbalance? It's: I feel safe at home, I don't feel safe at work. That's the imbalance. And no amount of yoga or vacation time is going to fix that.
The courage of leadership is giving others the chance to succeed even though you bear the responsibility for getting things done.
There are leaders and there are those who lead. Leaders hold a position of power or influence. Those who lead inspire us.
A boss who micromanages is like a coach who wants to get in the game. Leaders guide and support and then sit back to cheer from the sidelines.
Great leaders must have two things: a vision of the world that does not yet exist and the ability to communicate that vision clearly.
Life is beautiful not because of the things we see or do. Life is beautiful because of the people we meet.
The value of our lives is not determined by what we do for ourselves. The value of our lives is determined by what we do for others.
Putting yourself first is not selfish. Quite the opposite. You must put your happiness and health first before you can be of help to anyone else.
The hardest part is starting. Once you get that out of the way, you'll find the rest of the journey much easier.
When you compete against everyone else, no one wants to help you. But when you compete against yourself, everyone wants to help you.
Vision is a destination -- a fixed point to which we focus all effort. Strategy is a route -- an adaptable path to get us where we want to go.
Fight against something and you focus on the thing you hate. Fight for something and you focus on the thing you love.
Leadership is neither a rank nor a title. It is a choice. The choice to provide care and protection for those for whom we are responsible.
When we tell people to do their jobs, we get workers. When we trust people to get the job done, we get leaders.
Listening is not understanding the words of the question asked, listening is understanding why the question was asked in the first place.
New ideas need audiences like flowers need bees. No matter how bright and colorful, they will die unless others work to spread them.
What I say is join me and be part of the army and find ways that maybe even I haven't thought of I haven't even thought of to help spread this message and inspire people to do what inspires them. That's what I need you to do.
We should invest in people not ideas. A good idea is often destroyed by bad people and good people can always make a bad idea better.
The thing about human beings is the way we feel accomplished is when we exert energy and time to reach a destination.
You should persist even though there are some short-term stresses and even though there is some uncertainty, because it's the right thing to do.
Give someone responsibility and they will do their best. Make them accountable and they will do even better.
Confidence is believing in yourself. Arrogance is telling others youre better than they are. Confidence inspires. Arrogance destroys.
What good is an idea if it remains an idea? Try. Experiment. Iterate. Fail. Try again. Change the world.
Trust emerges when we have a sense that another person or organization is driven by things other than their own self-gain.
Leaders don't complain about what's not working. Leaders celebrate what is working and work to amplify it.
The best ideas are the honest ones. Ones born out of personal experience. Ones that originated to help a few but ended up helping many.
Life changes for the better when we realize that we don't have to know everything and we don't have to pretend that we do.
The goal is not to do business with everybody who needs what you have. The goal is to do business with people who believe what you believe.
Trust has two dimensions: competence and integrity. We will forgive mistakes of competence. Mistakes of integrity are harder to overcome.
A team is not a group of people that work together. A team is a group of people that trust each other.
When I was in college, my school newspaper accepted an ad from a Holocaust revisionist organization. This would have been offensive on most college campuses across the country, but I went to a school with a very large Jewish population, so the ad, as you might expect, stirred absolute outrage.
I have friends who are majorly into the cosplay culture and have urged me to go to a convention for no other reason than to meet others like me.
I like stories of the classic hero, of good versus evil, the ones in which the good guys wear white and the bad guys wear black... and I love a good sword fight.
When I was a kid, I was a bit of a space geek. I loved the space program and all things NASA. I would read books about our solar system; I had pictures of the Space Shuttle on my bedroom wall. And yes, I even went to Space Camp.
Halloween is one of my favorite days of the year. I have a strict rule: I don't work on Halloween and I won't travel on Halloween. Not for any reason.
At the end of the day, humans are social animals and we are at our best when we get to do things with others who appreciate and enjoy what we enjoy. It's what keeps us human.
I'd rather play in the major leagues and have some bad games than play consistently good ball in the minors.
Babe Ruth was not afraid to strike out. And it was this fearlessness that contributed to his remarkable career.
Though there are lessons that can be learned about becoming a great leader, most exist inherently in the bellies of those who lead.
Spending too much time focused on others' strengths leaves us feeling weak. Focusing on our own strengths is what, in fact, makes us strong.
To spend more money, you have to have more money, but time is fixed and we all have the same amount to spare. How we choose to spend it can make a significant difference on the impact we have in our careers or in the world.
Any parent who tells their kids that they can't attend a school play or go to a soccer match because they have to work is kidding themselves. It's OK to miss a game or two or a performance here and there, but it's not all right to miss the majority of them.
My sister made certain choices about the life she wanted. Those choices include a steady job, a husband and children. But balance and stability come at a cost. It is harder for her to be spontaneous. It is harder to just up and leave.
The lives we live are a bit of a straight-hair vs. curly-hair thing. We often want what we don't have. In reality, it's not about better or worse; it's just perception.
Spending time with the military certainly lends itself to some remarkable experiences, and I've been privileged to have had my share.
There is not a single one of us with a job that is not completely reliant in some way shape or form on others.
In this age of omniconnectedness, words like 'network,' 'community' and even 'friends' no longer mean what they used to. Networks don't exist on LinkedIn. A community is not something that happens on a blog or on Twitter. And a friend is more than someone whose online status you check.
Some would argue that you're as successful as the company you keep. Certainly there is a connection between our friends and who we are.
Over 90% of people go home at the end of the day feeling unfulfilled by their work, and I won't stop working until that statistic is reversed -- until over 90% of people go home and can honestly say, 'I love what I do.'
Anyone who achieves any kind of success, however you want to define it, sometimes can't let go of it.
No matter how many or how few people you have reporting to you, you must remember that as you climb higher in the ranks, your words will be taken as commands even if you're just thinking out loud.
Whether individuals or organisations, we follow those who lead not because we have to, but because we want to. We follow those who lead not for them, but for ourselves.
Though we may have desires or bold goals, for whatever reason, most of us don't think we can achieve something beyond what we're qualified to achieve. Why, I ask, do we let reality interfere with our dreams?
I couldn't understand why my productivity went down when I had deliberately made more time available to write. Then I realized it was because I wasn't flying as much.
I have been inspired by Martin Luther King and how he inspired a movement. I have learned that a cause must be organic; if it is to have an impact it must belong to those who join the movement and not those who lead it.
When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone.
In the 1980s America reacted to the Soviet Union's invasion of Afghanistan. We supported a war that left a nation torn to pieces. And as the last Soviet tank left the country, so did we.
Good listeners have a huge advantage. For one, when they engage in conversation, they make people 'feel' heard. They 'feel' that someone really understands their wants, needs and desires. And for good reason; a good listener does care to understand.
During World War II, the pilot losses were staggering. In some bombing raids, as many as 80% of the planes that left did not return.
If you want to be a great leader, remember to treat all people with respect at all times. For one, because you never know when you'll need their help. And two, because it's a sign you respect people, which all great leaders do.
Some people are born good-looking. Some have the gift of gab. And some are lucky enough to be born smarter than the rest of us. Whether we like it or not, Mother Nature does not dole these characteristics out evenly.
To operate based on conviction and belief requires an acceptance that your actions could get you fired. This is different from pig-headed bravado, and it is different from putting the company at risk.
Humility, I have learned, must never be confused with meekness. Humility is being open to the ideas of others.
Republicans are completely befuddled by Obama's 'star power' and don't seem to have a clear or effective strategy to compete.
Panic causes tunnel vision. Calm acceptance of danger allows us to more easily assess the situation and see the options.
We live in times of high stress. Messages that are simple, messages that are inspiring, messages that are life-affirming, are a welcome break from our real lives.
Corporate culture matters. How management chooses to treat its people impacts everything -- for better or for worse.
Actions speak louder than words. All companies say they care, right? But few actually exercise that care.
Great leaders are willing to sacrifice the numbers to save the people. Poor leaders sacrifice the people to save the numbers.
More information is always better than less. When people know the reason things are happening, even if it's bad news, they can adjust their expectations and react accordingly. Keeping people in the dark only serves to stir negative emotions.
Pilots have their names painted just beneath the canopy of their aircraft. This gives the pilot a sense of ownership for his or her jet. What's more, like cars, each aircraft has its own personality, so it's important for a pilot to get to know and love his aircraft.
If you have the opportunity to do amazing things in your life, I strongly encourage you to invite someone to join you.
Sometimes spending time with someone who is perceived as 'successful' can make us feel less successful.
In the military, they give medals for people who are willing to sacrifice themselves so that others may survive. In business, we give bonuses to people who sacrifice others.
The single best machine to measure trust is a human being. We haven't figured out a metric that works better than our own sort of, like, 'There's something fishy about you.'
Great leaders don't need to act tough. Their confidence and humility serve to underscore their toughness.
A five minute call replaces the time it takes to read and reply to the original email and read and reply to their reply... or replies. And I no longer spend 20+ minutes crafting the perfect email -- no need to.
It's important to slow down, every now and then, for no other reason than to call someone to say 'Hi.' It doesn't have to be a long conversation. Just calling out of the blue does more to let someone know you still care about them than nearly anything else.
Mergers are like marriages. They are the bringing together of two individuals. If you wouldn't marry someone for the 'operational efficiencies' they offer in the running of a household, then why would you combine two companies with unique cultures and identities for that reason?
Don't quit. Never give up trying to build the world you can see, even if others can't see it. Listen to your drum and your drum only. It's the one that makes the sweetest sound.
A leader's job is not to do the work for others, it's to help others figure out how to do it themselves, to get things done, and to succeed beyond what they thought possible.
There is a difference between vulnerability and telling people everything about yourself. Vulnerability is a feeling. Telling everyone about yourself is just facts and details.
One of the best paradoxes of leadership is a leader's need to be both stubborn and open-minded. A leader must insist on sticking to the vision and stay on course to the destination. But he must be open-minded during the process.
Most years, if you were to ask me how much I make, the genuine answer is that I have no clue. I usually find out the answer to that question once a year, at tax time, when my accountant tells me.
Offer someone the opportunity to rebuild a company or reinvent an industry as the primary incentive, and it will attract those drawn to the challenge first and the money second.
No matter when or where, always bring your 'A' game, because you never know when it will open doors for you.
Like a good parent can't also be his child's best friend, a leader with authority requires some separation from subordinates.
I know there's a difference between being successful and feeling successful. And if you ask me if I feel successful, the honest answer is 'not yet.'
Leaders who fail are the ones who do it by themselves. Leaders who succeed are the ones who allow others to help them.
All the great organizations in the world, all have a sense of why that organization does what it does.
We can't all be good at everything. This is partly the logic behind having a team in the first place, so each role can be filled with the person best suited for that role and together, every job and every strength is covered.
The challenge of the unknown future is so much more exciting than the stories of the accomplished past.