When I present, I cheat. I only talk about things I care about.

We don't learn much when everything goes right. We learn the most when things go wrong.

When you can wake up in the morning and feel successful whether some end goal is realized or not...THAT is true success.

Trust has two dimensions: competence and integrity. We will forgive mistakes of competence. Mistakes of integrity are harder to overcome.

I like stories of the classic hero, of good versus evil, the ones in which the good guys wear white and the bad guys wear black... and I love a good sword fight.

There is a difference between offering a service and being willing to serve. They may both include giving but only one is generous.

I don't hire any companies or ask any of my friends to write reviews for me on Amazon when I have a book come out so they can drive up my ratings on Amazon. I don't have a publicist.

It's better to do it than to talk about how perfect it could be.

A group of followers has strength because of its numbers.

A following has power because of its beliefs.

There is a difference between giving directions and giving direction.

If no one ever broke the rules, then we'd never advance.

Great leaders don't see themselves as great; they see themselves as human.

The best ideas are the honest ones. Ones born out of personal experience. Ones that originated to help a few but ended up helping many.

There are only two ways to influence human behavior: you can manipulate it or you can inspire it.

Life is beautiful not because of the things we see or do. Life is beautiful because of the people we meet.

Leadership is not about being in charge. Leadership is about taking care of those in your charge.

Words may inspire but only action creates change.

New ideas need audiences like flowers need bees. No matter how bright and colorful, they will die unless others work to spread them.

Too many people write books because they want to be a New York Times best-seller. They want the glory and the fame.

No matter how many or how few people you have reporting to you, you must remember that as you climb higher in the ranks, your words will be taken as commands even if you're just thinking out loud.